Sign-in help
Step-by-step guidance for signing in and setting up authenticator-app MFA, including same-phone setup.
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Support for sign-in and account access
If you are trying to access Kimshi Simple for your business, start with the sign-in guide below. It explains how to set up multi-factor authentication and what to do if you changed devices or lost access.
Changed phones or lost access
If you replaced your phone or deleted your authenticator entry, you will usually need an MFA reset before signing in again.
See recovery guidanceNeed the quickest route?
If you are being asked to set up MFA, Kimshi Simple currently supports authenticator-app MFA for sign-in. If you no longer have access to your old phone or authenticator app, contact support and ask for your MFA setup to be reset.